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There is a distinct lack of an iron in the hotel.

There are dozens of Novell people with speaker shirts looking for an iron; the BrainShare event team had to ‘borrow’ one so that the shirts did not look crumpled.

The other funny is the difficulty of finding chewing gum.

I spent an hour with Alan Murray walking around the shopping centre next to the hotel looking for anywhere that sold gum. We spent nearly an hour hunting shops and a super market; finally we found a small news stand – and we bought up about 10 Euro of gum and mints. We looked like lunatics.