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For the last few months I’ve been focussed on a slightly different role – Outbound Product Management for Novell ZENworks and now for the entire Identity and Access Management product lines.

One challenge is defining and naming the team roles.

There are many nomeclatures in use for defining inbound and outbound roles – Product Management, Product Marketing, Program Management, Pre-sales support – lots of names and roles.

There is an interesting article on Marketing Professionals here – lots of detail on some of the roles. It’s a little inflexible and really focused on the smaller development organisation. Pragmatic Marketing have always been active in selling training on defining these roles and mentoring people through the process; they have a good article here and a nice visual of the process:

PM triad

My own view is that in a larger, more mature organisation – such as Novell – there is a place for another role; the outbound product manager. This role encompasses:

  • evangelist
  • subject matter expert
  • knowledge transfer
  • competitive expert
  • conduit of requirements to engineering and inbound product management
  • etc