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I am Edinburgh for a few days visiting some of our global ZENworks customers.

One thing that I love about visiting customers is seeing how Novell technology is being used. Every customer deployment opens my eyes to the seemingly endless imagination of technical architects and administrators like yourselves. Every large customer deployment is somewhat unique – whether for ZENworks, Novell Identity Manager or any of our technologies.

The other part that makes customer visits so vital, is getting a first hand account of new trends and activities within IT organisations. It is direct interaction like this that helps Product Managers collect requirements for better, innovative products.

I’ll report back on what I find in the next couple of days.

Written at: Edinburgh, Scotland