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I travel a lot. I travel on United Airlines and the Star Alliance whenever possible. I think loyalty is mutual – both United Airlines and Star Alliance are Novell customers; they look after me well.

I’m currently stuck in Salt Lake City Airport – fog in San Francisco. I’ve missed my connecting flight to London. United has already transfered my itinery to the later flight; and I had a phone call from United Easy Update to let me know this.

I’ll be late arriving in Düsseldorf – but I should be there relaxed and in one piece.