I’ve blogged before about the various airports offering ‘free WiFi’ to customers – this is generally a great service.
Chicago O’Hare is rolling out a new wireless service in the public concourses – run by Concourse Communications this is billed as ‘Wifi Zone – A Concourse Network’ – and the all important word ‘BETA’.
I’m in the United terminal; near gate C5 waiting to wait list to an earlier flight to Salt Lake City.
I’ve got ‘good’ signal on my wireless NIC; but the service sucks. It’s slow, unreliable, disconnects – I get better throughput via GPRS on my cellphone.
City of Chicago – while this is beta make sure it’s free! Concourse Communications – fix it – this is truly the worst public WiFi I’ve had to use in a long long time. I can’t believe people pay money for this. I’m certainly asking for a refund.
[As an aside – I’ve not had problems with T-Mobile Hotspots in the United Red Carpet Club lounges]
At least Concourse Communications are responsive – I got a credit for my session.
Next time I’m in O’Hare (every week until the end of time it seems) I’ll check for signal and performance 🙂