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A sad month

Novell has let go a lot of colleagues and good friends in the last month.

ZENworks Engineering and QA lost a lot of good people; their roles are being filled in Bangalore, India.

Also several UK friends were let go this week; and also people across the US.

Novell Global Sales Conference – Orlando

Woo. Off to sunny Orlando in a few weeks for the annual sales conference. I missed last year; I was on paternity leave.

I’m running three days of ‘Endpoint management training’ for the global pre-sales and technical teams.

I’m juggling the agenda right now – should include:

– Advanced ZCM scenarios; scale, deployment, labs etc
– ZENworks Endpoint Security Management
– ZENworks Patch Management Services update
– Vista deployment and migration lab
– roundtable, roadmap, updates etc

ZCM agent debugging

More how-to guides. This one is turning on ZCM agent-side debugging.

First set the zmd logging to be at debug level; there are two ‘true’ settings in the conf file:

%ZENWORKS_HOME%conflogger-zmd-conf.xml

<configuration>
<log4net>
    <!–Appender to log event to console–>
    <appender name=”ConsoleAppender” type=”log4net.Appender.ConsoleAppender”>
    <param name=”Threshold” value=”DEBUG” />
    <layout type=”Novell.Zenworks.Logger.SimpleLayout, Novell.Zenworks.Logger”></layout>
    </appender>

    <!–This section is used to enable or disable the above configured appenders –>
    <logger name=”ZEN_LOGGER” additivity = “true“>
        <level value=”DEBUG”/>
        <appender-ref ref=”ConsoleAppender” />
    </logger>

    <!– This section is used to Enable component Logging –>
<!–
        <logger name = “ZEN_LOGGER.TestLogger” additivity =”true”>
                   <level value=”DEBUG”/>
        </logger>
–>
</log4net>

<ZenworksMessageLogger>
    <!– This section is used to turn on/off the Global Debug Flag –>
    <param name=”FileDebug” type=”Boolean” value =”true” />
</ZenworksMessageLogger>
</configuration>

Next restart the ZENworks agent

net stop “novell zenworks agent service”

The Novell ZENworks Agent Service service is stopping.
The Novell ZENworks Agent Service service was stopped successfully.

net start “novell zenworks agent service”

The Novell ZENworks Agent Service service is starting..
The Novell ZENworks Agent Service service was started successfully.

The log file for the agent is in %ZENWORKS_HOME%logsLocalStorezmd-messages.log

The log rolls – so you might need to collect the zip as well.

ENGL ZToolkit 5 beta

I’m building demos – and I’m using a pre-release (very restricted) version of the ENGL ZToolkit version 5.

It not only supports Vista – but also ZENworks Configuration Management.

I’ll get round to doing some screencams later.

Blog backlog

Phew. Finally we shipped ZENworks Configuration Management.

An incredible team effort by the Novell engineering and QA teams – a complete rewrite and integration job from the ground up in just over 18 months. There have been some fantastic individual and team contributions – both early on and in the final few weeks.

It’s been the sole focus of my life for the past six-nine months – it feels like a massive weight has lifted from me.

The last few weeks have been pretty intense – I’ve spend time in the Novell Superlab overnight, testing the product; more time in the Superlab running more tests and competitive tests; endless hours logging bugs, getting fixes and verifying that everything is resolved.

I’ve logged way over 200 bugs against the product in the last nine months (that’s a lot for Product Management) and about twenty showstoppers.

I know the product is a lot better, more customer ready and more ready to be deployed because of this.

I’ve got a backlog of posts that I’m going to start posting.